Privacy policy

Last updated: May 24, 2026

This Privacy Policy explains how RHE/É ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you visit or make a purchase through our website or otherwise interact with us. By using our Services, you agree to this policy.

Information We Collect

We may collect personal data you provide directly, including your name, email, shipping and billing addresses, phone number, payment details (secured by third parties, not stored by us), and order history. We also collect data automatically, such as browser and device information, IP address, cookies, and analytics data.

How We Use Your Information

We use your information to:

Process your orders and provide customer support
Send transactional emails (order confirmations, shipping updates)
Improve and personalize our website and marketing efforts (if you've opted in)
Prevent fraud and secure our platform

Cookies & Tracking Technologies

We use cookies and similar tools to enhance your experience, analyze site traffic, and provide you with marketing tailored to your preferences. You can disable cookies via your browser settings, but some site functionality may be affected.

Third‑Party Services

We use trusted third-party service providers, such as Shopify and PayPal. These providers have access to personal data only as necessary to perform their services and are not permitted to use it for other purposes.

Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

Service providers (for payments, shipping, analytics)
Legal authorities when required by law
Entities involved in business transfers, while ensuring your data remains protected

Your Rights

Depending on your location, you may have rights such as:

Accessing, correcting, or deleting your personal data
Withdrawing consent for marketing communications
Objecting to or restricting certain processing
Obtaining your data in a portable format

Data Retention & Security

We retain your data only as long as needed for legal, accounting, tax, or business purposes. We implement industry-standard security measures to protect your data, but no online system is completely secure. By using our website, you agree to this risk.

Children’s Privacy

Our Services are not intended for children under 18. We do not knowingly collect data from minors. If we become aware of such data collection, we will delete the information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will reflect changes. Continued use of our Services after posting indicates acceptance of the revised policy.